Spa Etiquette

The Wolseley Spa is suitable for guests 18 years old and over.

Guests who wish to change their treatment dates or treatment times are required to provide a minimum of 24 hours notice.

Guests who wish to cancel their treatments are required to provide a minimum of 24 hours notice or the full treatment amount will be charged.

No show appointments will be charged in full.

Please respect the privacy of other Spa guests by speaking quietly, switching off mobile phones and not using cameras.

Please arrive 20 minutes prior to your appointment as this will allow you time to check-in and change before your treatment.

Robes, slippers and towels are provided with for all our Spa guests.

Please bring your swimwear for use of the Thermal Suite.

Please ensure you collect all personal belongings from your locker or bathrobe before leaving, as the Wolseley Spa is not responsible for any personal items left behind.

As a courtesy to other guests, please be aware that your late arrival may result in a reduction of your treatment time.

Please return all locker keys to Spa reception upon departure.